I would like to say that the things that, I have learned from you are firmly embedded! I often need to draw on the things, which, you spoke about, especially in the counselling skills course and the listening skills course. I am also had cause recently to talk to someone about thoughts of suicide and whilst he was not seriously contemplating it, I was confident enough in myself to ask him if he had been having those kind of thoughts. That is not something I would have ever had the courage to directly ask someone before your course.
I now find that when I am speaking to friends and family about problems they might have, I have stopped trying to ‘fix things’ and come up with solutions, rather I now ask more questions about the situation and about how they feel about it and how they might fix the issue. By doing it that way, I have now realised that I am not taking on the troubles of that person but hopefully helping them through it.
I do find myself recalling much of what you spoke about at various times and in various situations and for that I am very grateful. I attended the counselling skills course nearly 4 years ago, I still regard it as one of the most beneficial courses I have done, I feel it has a very human non-judgmental element to it.
I can still recall a lot of the things I learned and I practice a few of them on a daily basis, especially around listening and empathy. I often recall our practical sessions and remind myself of those. I have had occasion to review some of the learning materials you provided, as well as my notes, to help myself in dealing with staff and stressful situations.
Doing the course has certainly been beneficial to me, both in work and in personal life. It has given me a better perspective on having the time to listen to people’s concerns and problems, while not necessarily jumping in to try to find solutions for them. I now manage a small team of staff and think the course has helped me from a management point of view. In my personal life the course has given me a better understanding of my own psychology and my own counselling needs.